A Guaranted Quality

Our eyes are on Quality Assurance!

Bambus Group follows leading security practices for the safety of our gathered Data and Information. This compliance provides assurance to our clients that we’re frequently updating our Quality and Security Management Program in complete accordance to GDPR and ISO international standards. Our services are certified by TÜV NORD with ISO 9001 and DIN ISO / IEC 27001:2013 “Information Security Management Systems” and DEKRA with ISO 20252:2019.

ISO Certifications

TÜV NORD with ISO 9001 and DIN ISO / IEC 27001: 2013 “Information Security Management Systems” and DEKRA with ISO 20252:2019.

5 Steps Interviewer Training

In order to be able to gather conclusive data, come up with worthwhile results, and draw meaningful conclusions, it is important to prepare our interviewers professionally. By implementing standard ISO DIN 9001, every process within Bambus International is carefully defined and controlled by the Human Resource Department.

Recruitment Process

Every interviewer undergoes an aptitude test focusing primarily on language and communication skills.

Explaining the Market

After interviewers pass the recruitment process successfully, they are briefed on the principles and main values in the area of marketing research.

Training

We provide training in the areas of communication techniques and soft skills, as well as the obligatory trainings on ISO DIN 27001 data security and protection.

Categorized

Bambus International classifies interviewers from the beginning into B2C or B2B research and provides them with project briefings. Each interviewer brings unique abilities, qualifications, and experiences to our team.

Continuous supervision

Every interviewer will be monitored and coached on every single project they are working, garantueeing the quality of work Bambus is promising to its clients.